Terms and Conditions

While many items are available for immediate dispatch, others will be made to your specification and may take up to 3 weeks to prepare. If you need something sooner or by a specific date please email before placing your order. coppercoastcraft@gmail.com
Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts and as a result are the only people entitled to transact through this site. Any other individuals who are unable to perform legally binding contracts are prohibited from ordering goods using this site. Do not use this site unless you qualify to use it.
Ordering online with us is safe and secure. We use Paypal to process your payment and never hold your credit card information.
The price payable for goods that you order are as set out in our website.
You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website.
All of our prices are in € (Euro). You will be billed in € and if you purchase from outside Ireland, currency fluctuations and credit card charges may alter the amount billed on your credit card.
Promotional discount codes: We may offer promotional discount codes (either directly or via third parties) which may apply in respect of any, or specified purchases made though this website. Such codes may only be applied to purchases of full-price items and cannot be used in conjunction with any other offer or discounts.

We will deliver the goods ordered by you to the address you supply at the time you make your order. It is your responsibility to ensure that the delivery address you give us is accurate and that there is somebody to take delivery of the goods from the delivery.

If for any reason you are not entirely satisfied with your purchase we are happy to offer a refund and exchange policy on the following basis:
Items must be returned within 7 days of the date your parcel arrives, in the condition sold and in original packaging. Exchanges are possible, however, we are unable to refund or exchange bespoke items or jewellery altered at your request.
We recommend you return items via an insured and reliable postal service as items are your responsibility until they reach us. We do not accept any responsibility for postage costs, nor for any items lost, stolen or damaged in return transit.
In the interests of fraud prevention, your refund will be issued by the same method that you paid within 28 days of receipt of the return.

Each and every transaction carried out is deemed to be completed within the Republic of Ireland and therefore shall be governed by and interpreted in accordance with Irish Law. The terms of this charter (and any dispute, controversy, proceedings or claims of whatever nature in relation to them) shall be governed and interpreted in accordance with Irish Law and the Irish Courts shall have exclusive jurisdiction in relation thereto.

We always welcome feedback from our customers as it enables us to improve our service. If we should receive a complaint about any part of our service, by phone, e-mail or letter, then it will be dealt with promptly.
We use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to help identify you and to gather broad demographic information.

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We do not store financial information like credit card numbers on this site.
By using the service, you agree that you will not attempt to undermine the integrity of this website.
All original content is copyright of Michelle Vagg. No words or images may be reproduced without permission from the copyright holder.

Copper Coast Craft is the operator of www.coppercoastcraft.com. All trademarks,designs, product names and company names or logos sited herein are the property of their respective owners. No permission is given by us in respect of the use of any such brand names, photographs, product names or titles or copyrights and such use may constitute an infringement of the owners’ rights.